At this time of year some people find themselves struggling to manage their finances. We want to share with you details of the affordability assistance available to water customers in Wales
The Consumer Council for Water is the statutory water consumer representative in Wales and England. CCWater respond to queries and address complaints from water consumers in Wales. It has five Local Consumer Advocates and a policy team that supports its advocacy and policy work in Wales.
This year’s updated CCWater information guide raises awareness of assistance schemes in Wales to help with affordability.
The guide can be downloaded below. Further information is available through the CCWater website: https://www.ccwater.org.uk/
English_version_2018_Information_Guide_for_advisers_in_Wales_Affordability