We are committed to making our site accessible to all.

Accessibility Standards and this Website

We are continuously improving this website to ensure that it meets the Web Content Accessibility Guidelines issued by the Web Accessibility Initiative (WAI). The WAI website content guidelines, published in 2008 by the World Wide Web Consortium (W3C), are the globally used and accepted standard for website accessibility, by both the corporate and public sector.

This website has been developed to serve the largest possible audience, using the broadest range of systems and to consider any needs that users with disabilities might have.

For our part we’re providing a site which has been designed and coded to achieve an AA level of compliance. To achieve an AAA level of compliance depends on the content and how it’s written, and that is down to individual site editors to achieve. If the content is written correctly then the individual website might be able to achieve AAA level of compliance.

Accessibility Help – Change the way this website looks – Using tools on your computer

You can control the look and functionality of this website, depending on your computer settings. Most computers will have accessibility settings you can change including; the way the screen looks (e.g. changing; fonts, sizes, colours, etc), the way the keyboard or mouse works and possibly speaking and listening to commands as well as a range of other features.

As several organisations have already produced lots of very good content about how to make computers and websites more accessible, we have linked to these sites rather than duplicate their content.

My Web My Way produced by the BBC is a comprehensive site with loads of useful information and a wealth of accessibility links

If you’re a regular computer users then in Windows – Click on the ‘Start’ button, then ‘Programs’, then ‘Accessories’, then ‘Accessibility’.

Your browser will usually have controls which you can use to enlarge the text on your screen.

Translation to Welsh

We are piloting the use of an automatic translation service which allows users to instantly translate the website into Welsh. The service is provided by Google Translate, and is constantly being improved.

If a document is available in Welsh, there will be a download option for that document.



PDF – The PDF files on this website require Adobe Acrobat Reader to view them. Download Adobe Acrobat Reader from the Adobe website.


Word Reader – The word document files on this website require either Microsoft Word or Microsoft Word Reader in order to view them. Download Microsoft Word Reader from the Microsoft website.


Excel Reader – The excel document files on this website require either Microsoft Excel or Microsoft Excel Reader in order to view them. Download Microsoft Excel Reader from the Microsoft website.


If you experience any problems with our pages, please contact us through our complaints & feedback page and we will try to provide you with the information you need. Please let us know which page (including the page address/URL) you experienced problems with, and if you have any suggestions for how we could improve this page.