Penarth Town Council is liaising with appropriate levels of government and partners in the public sector to ensure a co-ordinated response to the current situation. In particular, our colleagues in local government at Vale of Glamorgan Council provide a lead on ensuring the wellbeing of Penarth’s communities.
Penarth Town Council is taking all appropriate steps to ensure the wellbeing of the public.
In light of this, and recent government guidance, Penarth Town Council’s West House office is closed. However, office-based staff will continue to work from home to ensure that core operational services can continue. This means you can still get in touch via email at enquiries@penarthtowncouncil.gov.uk or speak to someone over the phone via 02920 713 840.
The ongoing situation and latest official guidance have resulted in inevitable changes to our operations. The Town Council is making best efforts to ensure public service and safety. Relevant partners and customers have been informed and we will be updating the community with changes when applicable.
Please do note our FAQs below which address common issues over the coming weeks – in particular, changes to venue openings following official guidance – along with relevant contact info.
FAQs
We will be updating these FAQs as more information is made available.
Where can I find out the latest information about Novel Coronavirus (COVID-19)?
For the latest UK government guidance, please visit www.gov.uk.
Public Health Wales will also be updating this statement about the virus in Wales daily at 11am.
How have Penarth Town Council’s sites been affected?
Penarth Town Council is taking all appropriate steps to ensure the well-being of its staff, its service users and the general public.
Whilst our West House Office and Community Hub is closed, office-based staff will continue to work from home to ensure that core operational services can continue. This means you can still get in touch via email at enquiries@penarthtowncouncil.gov.uk or speak to someone over the phone via 02920 713 840.
Before you do, please check the rest of the FAQs to see if your enquiry should be directed to the Vale of Glamorgan Council.
Penarth Cemetery opening hours will not change.
The Paget Rooms and Turner House are also closed.
I have made a booking with Penarth Town Council to hire one of your venues – how will I be affected?
We will be getting in touch with all bookings up until 6th April 2020 with a view to postponing or cancelling all activities at our sites.
If you decide to postpone your event, your deposit and any monies paid will transfer to the new booking.
If you decide to cancel your event, we will issue a full refund accordingly.
We will continue our calendar of bookings on a two-weekly basis in this manner.
Where can I find out more about support for older people within Penarth?
For all enquiries regarding support for older people, please contact the Vale of Glamorgan Council and ask to speak with Social Services. They can be reached via phone on 01446 700 111 or via email at c1v@valeofglamorgan.gov.uk.
You can also visit the Vale of Glamorgan Council website – www.valeofglamorgan.gov.uk for their latest updates.
Where can I find out the latest news about schools within Penarth?
For all updates regarding schools in the area, please visit the Vale of Glamorgan Council website – www.valeofglamorgan.gov.uk.
You can also use the contact details above to contact the Vale of Glamorgan Council and ask to speak with the Education Department.
I need more recycling supplies – where can I get them from?
Recycling supplies are available from Penarth Library. You can also contact the Vale of Glamorgan Council on 01446 700 111.
