Citizens Advice drop-in services are temporarily closed due to Covid-19. However, advice is still available via telephone, email and web-chat services as follows:
Telephone:
Cardiff and Vale residents can contact the local Adviceline service on 0300 3302 119
Advisers are available 9am – 5pm, Monday – Friday
Universal Credit:
For help to make a Universal Credit claim, contact the free national Help To Claim phone service on 08000 241 220
Advisers are available 8am – 6pm, Monday – Friday
EU Citizens Rights:
For advice on making settled status applications contact Citizens Advice on 0300 3309 059
Consumer Advice:
Contact the Citizens Advice Consumer Helpline on0808 223 1133
[To speak with an adviser in Welsh, call 0808 223 1144]Advisers are available 9am – 5pm, Monday – Friday
Online:
For online help, to include access to our email and webchat services, please visit our website at www.citizensadvice.org.uk
Please see our website www.cacv.org.uk for more details or follow us on Twitter (@CardiffValeCAB) or Facebook (@CACardiffVale) for advice and service updates.
